Backend integrations
Connecting your practice administration to your live website and systems
A backend integration is simply the engine that connects your daily administrative paperwork directly to your live website and software. Instead of re-keying data or paying web developers for minor updates, changes happen automatically behind the scenes.
Discuss your practice workflowWhy it matters
The practical advantages for your team
- ✓Zero manual re-entry: Upload your existing insurer spreadsheets as-is without copying numbers into web forms.
- ✓Immediate site updates: Changes in your database reflect instantly on your public fee schedules and partner directory.
- ✓Complete historical audit: Tariff changes carry effective dates, preserving full financial records and enabling instant rollbacks.
Worked example
Automated insurer tariff updates
When health insurers update their fee structures, your public rates must change on specific effective dates without overwriting past financial history.
- 1
Direct spreadsheet upload
Your practice manager uploads your fee spreadsheet directly into the admin panel and assigns an effective start date. Multi-column files and complex layouts are read by the system automatically.
- 2
Automated validation & security scanning
The application checks file integrity, scans every upload for malware, and validates formatting. Currency symbols, whitespace, and formatting inconsistencies clean up automatically.
- 3
Effective-dated tariff management
Current rates automatically close the day prior to the new tariff start date. Historical records remain fully intact and searchable for audit and billing purposes.
- 4
Change logs & instant rollback
Each upload generates an explicit change log. If an incorrect file is uploaded, a single click restores all prior tariffs and repairs their effective date ranges automatically.
- 5
Live website synchronization
Patients querying procedure codes on your public website immediately see the exact fee active for today's date, served live from your database.
| fee | date_from | date_to |
|---|---|---|
| 295.00 | 2024-04-01 | 2025-03-31 |
| 310.00 | 2025-04-01 | 2026-03-31 (closed by upload) |
| 325.00 | 2026-04-01 | open (current) |
Example fee lifecycle maintaining audit history and rollback capabilities.
System capabilities
Automating administrative workflows across your practice
Profiles
Self-managed partner directories
Update partner qualifications, GMC details, or headshots in the secure admin panel. Images format and optimize automatically for instant web delivery.
Enquiries
Validated enquiry routing
Public contact forms capture structured details (procedure codes, preferred dates, insurer details) while background security screens out automated spam.
Security
Enterprise administrative security
Administrative access requires two-factor authentication. Uploaded files undergo automatic malware inspection and strict access controls.
Common questions
Frequently asked questions
Do we need to alter our spreadsheet formats?
No. We configure data importers to read your spreadsheets, matching your existing workflow.
How are upload mistakes handled?
Deleting an upload batch instantly restores previous fee records and repairs effective date ranges across all affected procedure codes.
Where is data stored?
Data resides in secure UK-based AWS infrastructure under Cyber Essentials compliance, protected by automated backups and strict security controls.
Discuss your practice integration.
We can review your existing spreadsheets and administrative workflows to outline a simple integration plan.